With about, on average, 50,000 calls a day logged (so around 18,000,000 for a year), this database is a precious tool for city planners, local government agencies, and businesses to analyze and understand urban change.

Complaints types range from typical issues such as rodents, noise, street lighting, illegal parking, etc, to more unusual ones like "Calorie Labeling" or "Illegal animals".

Noise in New York City

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“Maps are like campfires – everyone gathers around them, because they allow people to understand complex issues at a glance, and find agreement about how to help the land.”